Curve Fair Use Policy
Version: Monday 25th November 2019
At Curve our mission is to create a connected world of finance and provide you with a convenient and simple way to manage your finances, in order to allow you to live life’s rich experiences. In order to ensure that the experience of using your Curve card mirrors the experience of using your selected underlying payment card, there are some fair use limitations, which we highlight below.
ATM credit card withdrawal fair use
Curve strongly discourages using an underlying credit card in order to withdraw cash. Please note that your underlying credit card issuer may charge you fees for making such transactions with your Curve card.
In addition to the above fees, Curve may charge you an additional 2% for withdrawals above £200 (or currency equivalent) per calendar month, when using a credit card as the underlying card. Please note that this not a limit per credit card, but a cumulative for all credit card withdrawals using your Curve card in a calendar month. This charge does not apply to ATM debit card withdrawals.
Our platform uses third-party systems to identify whether the Funding Source is a debit or credit card. If you believe your card has been incorrectly defined you should contact us at: firstname.lastname@example.org, where you will be required to provide evidence as such in order for your case to be investigated.
ATM withdrawal fair use
Curve’s fees and limits are separate from any terms your card issuer may apply to cash withdrawals or similar transactions. Please check your card issuer’s terms of service for clarification.
ATM domestic frequency fair usage
ATM usage is free for up to 10 domestic (withdrawals in the same currency as your Funding Source) withdrawals per calendar month after which time you may be charged £0.50 (or currency equivalent) per usage for each additional ATM withdrawal.
Compliance with your underlying card issuer’s terms
Paying off your Credit Card with Curve
Curve does not allow you to pay off your credit card bills with an underlying credit card selected in the Curve app. However, you will be able to use the Curve card, with an underlying debit card selected, to pay off your credit card bills. You need to always be in compliance with the terms of service of the credit card whose bill you are paying off as well as the terms of service of the underlying card used to make the payment. Curve retains the right to disallow you from the use of your Curve card and services, and such behaviour may result in your Curve account being blocked or cancelled.
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